Pakeitimai ir atšaukimai
If you or your guest needs to cancel or update a reservation, we’ve got you covered. We’ll help you navigate any cancellations or alterations, and explain what happens when changes are made.
Processing cancellations
Plans change, and that’s okay. If you need to cancel, first make sure you’re logged in to your Airbnb account. Then head to your calendar, find the instance, and select Cancel Experience. Your guests will receive a notification and a full refund. Keep in mind that if you cancel, penalties are involved and may include things like a cancellation fee.
If your guest cancels within 24 hours of booking (or if they cancel more than 7 days before the start of the Experience), they’ll be refunded and you won’t receive a payout for that booking.
How an Experience Host cancels a booking
Find out how to cancel an instance of your Experience from your calendar and what happens when you do.
If your guest cancels their Experience booking
Get info on refunds, cancellation policies, and payouts if a guest can’t make it.
Cancel or reschedule an Airbnb Experience
Learn about the cancellation policy for Experiences and how you may be affected.
Making adjustments
Does your guest want to bring a friend? Tell them to either make a new reservation or go to Trips to change the date or time, add guests, or remove guests from their Experience reservation. Need to refund a guest? Sure thing—you can send them money directly through the Resolution Center or from your calendar.
If guests can bring extra people to your Experience
Find out how guests can add people to their confirmed reservation.
Refunding your Airbnb Experience guest
Learn how to send money directly through the Resolution Center or from your calendar.
Contacting guests attending your Experience
How to message your guests through the Airbnb app after you’ve received a booking confirmation.
Susiję straipsniai
- Potyrių organizatorius
Kas bus, jei svečias atšauks potyrio užsakymą?
Jei svečias atšaukia užsakymą per 24 valandas nuo užsakymo (arba jei atšaukia likus daugiau nei 7 dienoms iki potyrio pradžios), jam bus grą… - Potyrių organizatorius
Pinigų grąžinimas Airbnb potyrio dalyviui
Galite siųsti pinigus svečiams per Problemų sprendimo centrą arba iš savo kalendoriaus. - Svečias
Raskite savo potyrio užsakymo atšaukimo taisykles
Grąžinama suma priklauso nuo šeimininko nustatytų atšaukimo taisyklių ir atšaukimo laiko bei datos.